Review of ups
Always fails to deliver home so I have to pick up the package at a UPS place that are far away from home so it would be easier to just go to a store and buy whatever I have ordered. Also, their website and login is a mess and I end up in loops.
Review of uber
Review of oculus
Review of Microsoft
Review of mega
Review of hotels
Review of gog
Review of doordash
Review of opera
Review of lenovo
I have never left a review in the 46 years of my life, however I feel this terrible experience needs to be shared with future consumers.I decided to purchase the Lenovo Yoga 7 directly from Lenovo website instead of my trusted and true preferred computer store, Best Buy. Lenovo offered a great price and warranty package with the understanding if anything happens to my laptop, I will be able to get it fixed right away.Well, not only is that not true, I have literally had to call customer service daily to request a status update on my claim. My claim is for a damaged screen. my sister and brother in law passed away, leaving me unexpectedly the immediate guardian and caretaker of my 21 year old adult niece with severe autism. The passed away 5 days before christmas and our lives have been completely turned upside down.I work full time and am blessed to have the ability to do some of my job remotely and I rely on my computer to do so. The laptop getting accidentally broken by my autistic niece is not Lenovo's fault, however that is why I purchased the extra coverage in case an accident occurred.When my screen got broken, I called lenovo immediately. Customer service rep Athira A. told me on 12/29 at 2pm to email her photos of the damage. I did so immediately. She said I would have to mail my computer in and will take 4-6 weeks for the entire process. This was not an option nor would I have ever purchased the laptop from Lenovo had I know this was the process to fix my computer should something happen to it. This is why I prefer my tried and true Best Buy.I explained this to the representative, broke down crying explaining the death of my family, taking on my disabled niece unexpectedly, while having to work. Add in that my niece lives 5 hours from me so I absolutely MUST have my computer for work during all of this.The rep said she got approval from management to have a technician come to me to do the necessary repairs, I would receive an email shortly as well as a call from a tech. That never happened. 4 days go by and nothing. I called support again to follow up and a different representative assisted with the call. This rep told me the claim had not been processed but rest assured, she will process it immediately and will hear back shortly.24 hours goes by and still nothing. Mind you, I am unable to do my job and putting them in a huge bind, and because I cannot access my work, I have to use PTO for being absent and unable to work. The issue is I do not have anymore time off because I have used it all to handle the deaths, funeral arrangements, and rearranging my nieces entire life while telling her that her parents have passed away. If anyone understands Autism, it is not a simple process for any change, much less death of their caretakers.When I called support today, the representative John Christopher Losbanez Verdejolo assisted me. NOTHING had been processed at all since my original call and claim. He asked me to plug my laptop into a remote monitor so he can do a diagnostic scan. No one prior to him requested I do this which was strange. I told the rep this and that my screen is completely damaged and you cannot see anything but lines. He said the remote monitor should allow visual abilities. So, I plugged into a monitor, and voila, I could see my computer desktop perfectly.This is great to know now, but why in the HE!L did no prior agents do this??? I could have been working this entire time and not lost pay for missing work. I asked the rep why and got the generic, "I understand your frustration and apologize. We will try to resolve this right away and will submit your feedback for review"....blah blah blah.After running the tests, the computer is fine, just needs a new screen. The agent then tells me he will submit the diagnostic results for review and once approved they will start the claim ticket. I am like, "HOW ON EARTH????????????" I was told the claim was being expedited and processed days ago only to find out NOTHING had been done.So now, they are just starting the claim and said I "should" hear something back within 24 hours. Yet, they told me the same thing the previous 2 calls and nothing.This was the worst decision I have ever made with such a large purchase. Mark my words, not only will I not buy anything from lenovo directly, but I will not be purchasing their products ever again. Here is feedback for you lenovo. When you tell or promise a consumer certain services, you need to actually provide them. Considering what my family has been through, I had hoped lenovo would have taken my situation a little more serious and respectfully. VERY UNHAPPY. Beware and go to your local computer seller where you can get resolution MUCH faster.
Review of hubspot
I use Hubspot for 5 months and I am impressed with the power of this tool. I use it specifically for marketing activities and it is also fun to create nurturing workflows. There are some points that need to be improved but even now it is a solution for almost all marketing activities. Also, there is a great support team that you can reach any time and find the answer to your questions.
Review of cloudflare
Contra: Cloudflare was/is blocked by one of the largest email providers in Germany and they are not willing to fix this issue. I think a company should resolve issues like that and not leave them to their customers.The support also copies and pastes standard messages and will read your email only after the second email you send. Pro:They answer quickly (1-2 days).
Review of 1password
Review of com
Customer service reps at the Werribee Store, at Pacific Werribee Mall, had no interest to assist me to transfer my mobile phone service from Optus to Telstra. This after they were asked three times if they are sure they did not want to assist me. I instead walked over to Vodafone, directly opposite the aforementioned Telstra outlet, and was provided with immediate and professional service. I will be making it clear to all friends and family to not go over to Telstra once their Optus contracts expire, and instead go to Vodafone.
Review of com
I would love to give Telstra a minus 10 score. Telstra cut off my internet when they were went to cut off the service to another address/customer.I took 7 days, countless hours on the phone and opening and closing at least 3 new accounts for me before I regained internet usage. The 4G sim within the Telstra modem was useless on one occassion giving between zero and 2 Mbps.For my inconvenience I was offered a $50 credit but I have to ring when my next bill fell due. Imagine the procedure necessary to extract $50 from them. More hours on the phone etc. This was a truly frustrating experience in which I was a collateral casualty. Shame on Telstra!!!