Brooks Rockwell

Reviews

Review of claude

Still being ignored by anthropic for refund.

Do not give your money to these people!Still being ignored by anthropic for anyone who has the same issue (not that it will help but here's all the contact info I've found as live chat is a scam) InfoSalesUsersafetyPrivacyAt the usual emails & some are mail.anthropicEven emailed the CEO desk (Dario) I've been contacting since the day of purchase (25th April) for a refund No acknowledgement or message back from a human. Exhausted all avenues.

1
Date of experience: May 12, 2025

Review of buzzsprout

I love buzzsprout because they were so…

I love buzz sprout because they were so helpful in getting everything started. I knew nothing about the industry and now I’ve grown my show faster than I ever would’ve believed in a little over 2 years.

5
Date of experience: Mar 06, 2023

Review of animoto

We have been using Animoto for YEARS -- …

We have been using Animoto for YEARS -- almost since its creation. When it first came out, there was nothing else like it on the market and it blew our socks off. Now that we're not so easily wowed by technology, we still appreciate the effort that the Animoto people put into updating the service and adding new features. We use it to showcase portraits, as title sequences for video, and for promotions. Great tool!!

5
Date of experience: Jun 14, 2017

Review of adidas

Made an order 2 weeks ago

Made an order 2 weeks ago, never received it. Customer service non existent, chat not working, generic mail response after 7 days. How a company this big can have this type of relationship with its customers is beyond me. I will take leagal actions.

1
Date of experience: Dec 11, 2024

Review of intuit

addressed all my concerns effectively

I am thoroughly satisfied with the support I received. The representative was knowledgeable, patient, and addressed all my concerns effectively. She guided me through the process step-by-step, ensuring I understood everything clearly. The overall experience was smooth and efficient, and I feel confident using QuickBooks thanks to her help. Highly recommend their customer service

5
Date of experience: Oct 01, 2024

Review of creativemarket

An example of AI crash and burn

An example of AI crash and burn. I am a long term customer and fan. Until recently when they decided to use AI and multiple web crawlers to return something like 50,000+ results for what used to be an effective search of artist-created products. I now occasionally find something useful, with a 30-minute search. But, for the most part I've given up.

2
Date of experience: May 16, 2024

Review of chegg

COMPLETELY WRONG ANSEWRS WITH NO…

COMPLETELY WRONG ANSEWRS WITH NO EXPLANATION!!DO NOT WASTE YOUR MONEY!

1
Date of experience: Jan 13, 2024

Review of udacity

All are goods

No Body

5
Date of experience: Nov 11, 2024

Review of songkick

Easy-Peasy

It's very easy to browse and select shows. Even easier to pay (as it is with all sites!). However Songkick's customer service actually works as well, as my query about late tickets was resolved within an hour.Top marks from me, and I'm usually a real grumpy so-and-so :)

5
Date of experience: Jun 16, 2016

Review of shutterstock

We attempted to cancel our Shutterstock…

We attempted to cancel our Shutterstock subscription, however, the cancellation did not process successfully. When we contacted customer support, we were informed that we would be required to pay an exit fee or resubscribe for another year.

1
Date of experience: Jan 24, 2025

Review of org

False advertising - car park prices

Recently been on holiday in Cornwall. Was conned out of money in one of the car parks. The tariff said one amount but the machine had a minimum charge. Complained to National Trust and it’s taken nearly 10 days for a response which wasn’t worth reading. No offer to refund me (I know it’s only a few quid but it’s the principle as false advertising is illegal). Their car parks in Cornwall are mainly overpriced considering most aren’t even a proper car park, just a square of mud and gravel. It’s all about making money, stuff the customer!Oh, I forget. If you need the toilet, tough. We found no No toilets open despite all others open...

1
Date of experience: Jul 29, 2020

Review of lyft

Absolute scam

I wish i would have read the horrible reviews of Lyft before going ahead and using them.My partner and I got a ride to the airport. We had t shirts and sweats on and no drinks or food. The driver took our bags and put them in the back. We were both tired so we slept the whole way to the airport. The driver gave us our bags and I checked the back to see if we left anything. Everything looked normal. 10 minutes later I get an $80usd “damage” charge. The photos had liquid on the middle seat. The liquid 100% did not come from us as we had nothing on us. We felt our bags, our cloths and nothing was wet. We also didn’t see the liquid when we checked back in to see if we grabbed everything.The customer service was not helpful in the slightest and took the drivers side right off the bat and refused to show me any proof. Maybe i should get a job for lyft and make damage claims whenever I please since you do not need proof. Lyft is as scam

1
Date of experience: Mar 30, 2024

Review of hypebeast

Great experience shopping in HBX online

Great experience shopping in HBX onlineDelivery was exeptionally quick, vustomer service representative is very responsive. Most importantly, great deal on LNY sale!

5
Date of experience: Jan 23, 2024

Review of domain

They automatically charged my account…

They automatically charged my account and wont refund my money!! Stay away from this domain registry!!!! I tried talking and asking the lady with indian name and she said they cant refund.i even told her im a level 8 google reviewer and she doesnt listen. She should be fired if im the manager because its not good to have employees that will let the reputation go down just for a small amound.

1
Date of experience: Jan 08, 2025

Review of cengage

Title

It was easy to use and find the information I was looking for my classes.

4
Date of experience: Dec 08, 2021

Review of facebook

In october 2024

In october 2024, my Facebook business page was hacked, and the consequences were devastating. This incident not only affected my business presence on Facebook but also led to the complete erasure of my personal Facebook account. Over 15 years of memories, connections, and cherished interactions were wiped away in an instant.The most heartbreaking loss was the messages I had exchanged with loved ones who have since passed away. These messages were irreplaceable pieces of my personal history and held immense sentimental value. The thought that these treasured conversations are now gone forever is profoundly upsetting.After the hack, Facebook informed me that I had six months to appeal the decision and attempt to recover my account. I took immediate action and regularly submitted appeal requests to three different Facebook email addresses provided for such issues. Despite my persistent efforts, I never received a response from any of them. My appeals seemed to fall into a void, leaving me feeling helpless and ignored.This experience has not only caused emotional distress but has also highlighted the lack of effective support for users in situations like mine. Losing access to years of personal and professional content, with no avenue for resolution, has been a deeply frustrating and disheartening ordeal.

1
Date of experience: Oct 24, 2024

Review of bbb

Complete waste of time and resources

Complete waste of time and resources. I wrote a review a week and a half ago still not showing on business page. They only thing the BBB does is send your complaint to the business and pass back and fourth replies. They always takes the business’s side. No issue is ever resolved especially in the consumers favor. Do away with the BBB!

1
Date of experience: May 29, 2021

Review of facebook

In october 2024

In october 2024, my Facebook business page was hacked, and the consequences were devastating. This incident not only affected my business presence on Facebook but also led to the complete erasure of my personal Facebook account. Over 15 years of memories, connections, and cherished interactions were wiped away in an instant.The most heartbreaking loss was the messages I had exchanged with loved ones who have since passed away. These messages were irreplaceable pieces of my personal history and held immense sentimental value. The thought that these treasured conversations are now gone forever is profoundly upsetting.After the hack, Facebook informed me that I had six months to appeal the decision and attempt to recover my account. I took immediate action and regularly submitted appeal requests to three different Facebook email addresses provided for such issues. Despite my persistent efforts, I never received a response from any of them. My appeals seemed to fall into a void, leaving me feeling helpless and ignored.This experience has not only caused emotional distress but has also highlighted the lack of effective support for users in situations like mine. Losing access to years of personal and professional content, with no avenue for resolution, has been a deeply frustrating and disheartening ordeal.

1
Date of experience: Oct 24, 2024

Review of bbb

Complete waste of time and resources

Complete waste of time and resources. I wrote a review a week and a half ago still not showing on business page. They only thing the BBB does is send your complaint to the business and pass back and fourth replies. They always takes the business’s side. No issue is ever resolved especially in the consumers favor. Do away with the BBB!

1
Date of experience: May 29, 2021

Review of facebook

In october 2024

In october 2024, my Facebook business page was hacked, and the consequences were devastating. This incident not only affected my business presence on Facebook but also led to the complete erasure of my personal Facebook account. Over 15 years of memories, connections, and cherished interactions were wiped away in an instant.The most heartbreaking loss was the messages I had exchanged with loved ones who have since passed away. These messages were irreplaceable pieces of my personal history and held immense sentimental value. The thought that these treasured conversations are now gone forever is profoundly upsetting.After the hack, Facebook informed me that I had six months to appeal the decision and attempt to recover my account. I took immediate action and regularly submitted appeal requests to three different Facebook email addresses provided for such issues. Despite my persistent efforts, I never received a response from any of them. My appeals seemed to fall into a void, leaving me feeling helpless and ignored.This experience has not only caused emotional distress but has also highlighted the lack of effective support for users in situations like mine. Losing access to years of personal and professional content, with no avenue for resolution, has been a deeply frustrating and disheartening ordeal.

1
Date of experience: Oct 24, 2024