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False advertising - car park prices

Recently been on holiday in Cornwall. Was conned out of money in one of the car parks. The tariff said one amount but the machine had a minimum charge. Complained to National Trust and it’s taken nearly 10 days for a response which wasn’t worth reading. No offer to refund me (I know it’s only a few quid but it’s the principle as false advertising is illegal). Their car parks in Cornwall are mainly overpriced considering most aren’t even a proper car park, just a square of mud and gravel. It’s all about making money, stuff the customer!Oh, I forget. If you need the toilet, tough. We found no No toilets open despite all others open...

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Date of experience: Jul 29, 2020