Review of co
Review of make
Review of lego
Had a few orders online from Lego all of which have been despatched and arrived except one which has been stuck in transit for over a week which has been through no fault of Lego but the carrier's latest technology unable to read addresses on parcels.Customer service has been excellent regarding the matter , just a shame they continue to use DPD knowing they have a problem at their sorting hub.
Review of jimdo
Review of creativemarket
I ordered from one of your clients and needed the item for a craft show. I sent two messages and never heard a response. I usually do not give bad reviews and never have had a problem before but really needed the item and could not get a response
Review of aaa
Wow, this is an unreliable terrible tow service especially when you pay for top-tier. I think they pay the tow companies so little that AAA customers are on the last of their lists. One can call a local towing service and get faster results. The first time I called on Friday the car did not get towed and the car and remained untowed until Monday. I called early in the morning for a tow and did not hear from the towing company until 13 hours later. I had to try again on Monday and that was successful. If you ran a restaurant like this AAA ran its towing service everyone would get sick of waiting and get too hungry and thirsty and leave. It is not a restaurant though, there are people in hot temps that can result in customer heatstrokes while waiting for a tow and people that need food, water, and the restroom. It used to be a decent company, but now it is horrible. I will not buy this product anymore for anyone. They need to hire more towing companies, pay them better, so that AAA clients are not the last priority, hire more customer service agents, and make it so you can contact an agent when you need to. I am guessing greed is driving the bad service. The people who do the towing are nice, it is just the AAA towing insurance is horrible.
Review of target
Received my pre-order a week late and the product wasn’t even in the box. Since they don’t allow for refunds on trading card games they won’t help. I didn’t even receive the product! DoNOT buy TCG’s from Target. pay the extra $10 to buy it from a local game store. Target doesn’t care about you or the item you ordered. They’ll take only care about how much money they can line their pockets with.
Review of Spotify
Review of jotform
I am a parishioner of my local Catholic church and they use Jotform to take pre orders for the Friday fish fry. After filling out the form and selecting Paypal payment option, the jotform order form says my order will be placed when I submit the form. There is no button or way to submit the form however, and hitting the back arrow causes everything oi disappear. I am going to place my order over the phone with the church office manager. Jotform was a bust.
Review of blackmagicdesign
16 May: Purchased Davinci Resolve via PayPal $29516 May: Emailed BM advising I had not received the activation code. 18 May: Reply from Yasim Little at BM saying he had forwarded my complaint to the support team who would be in touch shortly.20 May (today): I have not heard nothing from the company other than the above.Subsequently, my complaint to PayPal Resolution Center was denied, something I apparently would not have known about had I not checked the website. Case was closed in favor of the seller who had provided, quote-unquote, "valid proof of delivery."None of this make any sense. I paid nearly $300 for software which I did not receive and would have no way of activating even it I had.Terrible disrespect for a paying customer.
Review of avg
Review of alibaba
Review of tiktok
Don’t expect to get a refund when things go wrong.All ok as long as everything is running correctly, run into an issue that tiktok failed to fulfil obligation for coins purchased. Two months have nearly passed and still trying to get this resolved but TikTok just dragging their feet. They ask for one thing then another even though I’ve supplied screenshots and proof of purchases and I still have no coins to show for these purchases.
Review of seatgeek
Review of reverbnation
After being a customer of their digital distrubution for over 7 years, they have just taken down every song I've ever uploaded, as well as my musician profile from every streaming platform. My account has been locked, with no explanation, no headsup. I've contacted their support and fraud prevention teams multiple times, with not a single response. This morning I saw that they had "solved" my tickets, still without an answer. My music AND the royalties I had earned have been taken hostage by this company and they are now ignoring me. Stay away from them.
Review of keap
Chris was very helpful with the issue we were having the other day. He was a tad talkative, but not a big deal. Normally I appreciate the casual, friendly manner but I was under a little pressure to get the issue resolved. But no biggie. I am fairly new to Infusionsoft/Keap and every time I have contacted Keap Support so far they have been very helpful. Thank you!My last name was spelled incorrectly in this survey email, by the way. There is an 's' at the end.Thanks!
Review of issuu
It does what it does very well. From my point of view though the pricing structure excludes small clubs and societies who perhaps put out two or three publications per annum to a readership of less than 75. Some form of pay as you go would be more affordable than a regular monthly subscription
Review of ikea
Booked a collection of a wardrobe on call for a particular date due for two weeks after earliest collection. Couple days prior to the collection almost two weeks later with no notice I receive a missed call and a text message immediately afterwards telling me they tried to contact me to ‘confirm’ collection but I was unable to ‘confirm’ so they will cancel my collection if I don’t reply. I tried texting back but texts don’t go through to them so I called back within *10 minutes*! to return the missed call to ‘confirm’ my collection which I was on a phone call for 20 minutes for. The man told me it’s confirmed and I don’t need to do anything else. That was on a Friday morning. Today, Monday 3pm I received a missed call from Ikea. 2 hours after I returned the missed call to find out what it’s about only to find out they had called me at 3pm to ‘confirm’ the collection only to inform me they had cancelled the collection because I didn’t contact them back today as well as last Friday when I did! And I need to wait another two weeks for the next collection date for a wardrobe and bunch of shelves in their original sealed packaging just waiting in my house taking the space. The lady said i needed to contact them directly and when I said I tried but couldn’t so I had to contact the general Ikea customer service line, she then says, ‘that’s right, the store for collection doesn’t have a direct line you could contact them on so you needed to call the general Ikea customer service number like I did today, so I replied, that’s exactly what I did and the man told me thank you for confirming. I even was skeptical at first and explicitly asked him are you sure you confirmed it and he said yes.When the lady said ‘it’s because you didn’t contact them back’ and when I heard the news, I expressed my confusion and disappointment without shouting and the lady accused me of ‘shouting at her’? She then became stern to tell me all she can do is book another collection. She wasn’t caring to understand my situation and also repeated I didn’t contact them back and I tried telling her I did! I even have the evidence in my recent phone call list on my iPhone. I asked isn’t there a collection earlier as I already waited two weeks and did nothing wrong: I made a list of the article numbers I’m returning in their original packaging and moved the heavy boxes to my corridor, and the multiple big shelves in the living room floor, I identified which articles numbers I’m retuning per order as I had two orders with some items in each order needing to be retuned, I contacted Ikea to clearly tell them the list of items to be returned and the man curated a list of the items to be collected and booked a date with me on the phone call. I wrote down the collection reference number and set the event in my calendar, I returned the missed call last Friday within 10 minutes! I was very organised and doing my part, I don’t understand why you need to confirm 3 times!! Such a hassle and difficult customer service. I feel I am suffering at the expense or their disorganisation and being blamed for it. The lady told me nobody wrote on the note you had called to confirm when I did call and the man confirmed it he said. I did my part! This collection was so important I was counting the days down in my head, prepared to welcome the collection men for the collection because I waited 2 weeks and it’s a big collection taking space! Now I have to wait another two weeks and the lady gave me new reference numbers and I’m back at square one chasing them up. And if without notice they had contacted me and you’re not glued to your phone so it’s natural if you had missed a call, I contacted them back immediately, and the lady was very stern and accusing. I feel mistreated and it’s such a heavy burdening situation experience. As for the assembly service I booked for the wardrobes, Ikea weren’t able to refund or cancel the items in the assembly I’m returning, so I had to pay assembly for the items I am returning?! I tried on the phone call for like 1 and half hour being transferred department to department and they couldn’t amend the assembly so I gave up. I didn’t think anything of it and let it go thinking it’s just a bit of a nick on an otherwise perfect furniture, delivery, assembly and procedure of booking the collection with them (seemingly at first) until their hassle and a difficulty of customer service they are really unfolded. I like the ikea furniture range and interest free finance options. But unless you’re a perfect human being and didn’t make any mistakes in your order that’d need returning is when you really need to contact customer service to learn that they have appalling service when it comes to actually getting stuff done. I had never experienced this level of disorientation with any other retailer. Customer unfriendly interface. Difficult, not caring…
Review of facebook
Personal Experience Feedback on D Glamour Beauty SalonI am writing to share my personal experience as a customer at D Glamour Beauty Salon. While I understand that individual results can vary, I personally experienced irritation following the treatment, and my hair felt dry and difficult to manage afterward.The service I availed of was promoted as using “natural” products, which initially appealed to me. However, in my case, the outcome did not align with the expectations set by the advertisement. This leads me to believe that there may be room for improvement in understanding how different hair types respond to certain products and treatments.In industries like beauty and personal care, where clients’ well-being and satisfaction are central, I believe it’s important to ensure that services are tailored to individual needs and that staff are well-informed about the potential effects of the products used. While this may not reflect every customer's experience, I hope my feedback contributes constructively to improving future service delivery.
Review of 99designs
