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Took my music down and kept my royalties

After being a customer of their digital distrubution for over 7 years, they have just taken down every song I've ever uploaded, as well as my musician profile from every streaming platform. My account has been locked, with no explanation, no headsup. I've contacted their support and fraud prevention teams multiple times, with not a single response. This morning I saw that they had "solved" my tickets, still without an answer. My music AND the royalties I had earned have been taken hostage by this company and they are now ignoring me. Stay away from them.

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Date of experience: Sep 02, 2023