I do not think Zoom even deserves one star! I took out a subscription last year and found that I have made little use of the service so I wanted to cancel the subscription. Looking on my account there was no where for me to do this. Consequently Zoom took another yearly subscription and doubled the price - £166.00. I wrote an email to their sales team last week (only email address I could find) and explained I did not want this service. No one has replied. I checked my account again today and now have an option to cancel next years subscription for zoom, but not for the whiteboard. They have not refunded my £166.00 which was taken without my permission as I had not agreed to this amount.So warning. Very easy to join. But almost impossible to leave!!!!!
