I signed up for three Zoom Phone accounts, expecting reliable and high-quality service. During the setup, I provided all the necessary information to your support team to ensure a smooth transition. Unfortunately, the support team was unable to manage the setup process effectively. Despite multiple attempts and detailed instructions, the issues remained unresolved.Due to the inefficiencies in the service, there was a significant negative impact on my business. The phone numbers were changed without proper notification or coordination, causing confusion and inconvenience for my clients. As a result, I lost between 20 to 22 legitimate customers. This not only affected my business operations but also damaged the trust and relationships I had built with my clients.Due to the lack of reliable service, ineffective support, and the significant negative impact on my business, I can no longer trust or continue using Zoom Phone. I request a review of my case and appropriate action to address these issues, including a refund of the fees paid.
