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Shadiest company I have ever worked with

Shadiest company I have ever worked with.Somehow, it's impossible to obtain a business phone with any less than 10 users. I was trying to get a phone number and 1 user, but the checkout page was unclear and no confirmation was asked before they charged my account.Following this I made a ticket to ask for a refund as this was not intended and the UI should be made in a way where this is easily avoidable. I made that ticket a week ago, have since opened new tickets, those tickets have received responses, and the original ticket about asking for money back never got any response.Stay the hell away from this company. If you want to give them more money they are happy to help, but god forbid you need to refund anything. They will leave you out to dry.Thankfully PayPal and my bank both refunded the payment, and I was able to close my account and cancel all subscriptions.I'd highly recommend Google Meet, Cisco Webex, Vowel, or really anything over Zoom.

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Date of experience: Feb 16, 2024