I signed up for a one-month Zoom subscription, used it for that period, and then canceled well before the renewal date. Imagine my surprise when they still tried to charge my credit card!Canceling shouldn't be this complicated! Zoom's process seems designed to be confusing and lead to accidental renewals.It took time and effort to finally get them to stop the charges. Customer service wasn't exactly helpful (hopefully, yours was better than mine!).Be warned: If you use Zoom, make sure you understand their cancellation process thoroughly. Don't rely on them to automatically stop billing after your chosen period.
