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Customer support team pointless

Customer support team pointless. Had issues with screen sharing suddenly not working. I did nothing my sided!!! "Support" person K sent email with questions, I answer questions, try everything they suggest. Another email and so on. Issue briefly resolved then happens again. Same person, same emails from the start. For a paid service, this is disgusting! No chat, no call, no live support. They don't care. Issue ongoing for over a month...I'm going back to Teams.

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Date of experience: Feb 10, 2025