I had subscribed to zoom for years. I closed my business and the day my subscription renewed I called them to cancel. They said they would not refund my credit card, they could only cancel the service the next year. To be reasonable, zoom should be sending out emails that the subscription is renewing. That would be honest and transparent. Then if someone is canceling on the day of the subscription, they should refund the card. Really I feel like they are stealing my money. Do they really have to do that to their customers?
