I started with Zillow back in April. I have a home with many upgrades - windows, insulation, fireplace, hottub, owned Solar Panels ($22k). It needed a little work - painting and drywall repair.I dealt with Ben Taylor. After I fixed a few things (redid the bathroom and painted the kitchen) an inspector finally came out and inspected my house.I waited several days for the report to come back, and then Ben asked to set up a phone meeting to "give me my offer".In the phone meeting he told me I had foundation problems and cracks in both the foundation and the walls. I had previously hired two foundation engineers who both told me the same thing - no repairs necessary to sell. Slight settling, SUPERFICIAL cracks. House and Foundation structurally sound.He THEN sent me a list of things that Zillow will not cover when making an offer - because "they need to sell perfect homes to protect their reputation." Cracks in the walls were one of the items listed.Well, I had already told him about the cracks before the inspector ever came out. Why did he waste over a week of my time if he KNEW Zillow would not buy homes with superficial cracks in the walls?BECAUSE, he just happened to have a Realtor on the line who would be happy to sell my house.REFERRAL FEES.I put $10K of work into my house - painting and fixing cracks - and sold it for $10K over asking price.Zillow Offers is just a waste of time. What they are really trying to do is to refer you to a realtor.
