zillow

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I am currently attempting to sell my…

I am currently attempting to sell my home and have encountered significant issues with Zillow's listing service. Recently, we decided to remove certain outdated pictures from our MLS listing to better present our property. However, despite these changes being made three days ago, Zillow still showcases these old pictures, inaccurately representing our home.I have tried reaching out to Zillow's customer support for help in resolving this issue but have not received any response. This lack of communication is incredibly frustrating and undermines our efforts to effectively market our home. For a platform that is supposed to be a leader in real estate listings, this delay and poor customer service are unacceptable.This experience has been disheartening and has significantly impacted my confidence in Zillow's effectiveness and reliability. Potential buyers are not seeing the most accurate version of our listing, which could affect their interest negatively.

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Date of experience: May 01, 2024