Zara Freehold associate was completely rude and unprofessional, after a $150 purchase at the self check out I did not get a receipt, it never printed out nor could I remove hard tags from the items. This girl associate came over and I explained what happened and she looks me dead in the face and was like well did you buy these items? As if I was a thief, I was so taking back, I said yes of course I did and than she tells me I need to look up my bank charges to see if I paid.She than turns around and walked away😡 I then called a manager to help me. The entire situation was crazy! He starts saying there’s no way to print out receipts unless he closed the register which he kindly did to help me out. Me the customer is standing there after her purchase with no way to get a receipt and this little punk kid telling me in front of my child I didn’t pay!! I was so angry. The level of ignorance this girl had, I just don’t understand how people like that work in retail. Beware of the Freehold Zara especially if you decide to use the self checkout!
