Order no.53397695807I just received information from the chat with Customer Care that the package I returned on September 7 was lost in transport. So I lost my money. The deadline of 14 days for a refund is not respected at all, just as Zara does not respect long-term regular customers at all.Zara shopping is a terrible stress because consumer rights are not respected.The customer's uncertainty regarding his rights is certainly the most stressful online shopping experience.That bad experience keeps getting worse, the fight for your rights is exhausting and Zara shopping has not been a pleasure for a long time.Note:I have no desire to prove anything to Trustpilot, I have all the evidence that I struggle at least once a month to get my money back and I am under serious stress because of Zara online
