I had a staff member in Zara Kingston start shouting at my little girlI left her in the fitting room queue and went to pay - I came back and she was head of the queue and she started going into the fitting room and the staff member started shouting at her and accusing her of jumping a queue (a 9 year old!)My daughter was frozen with fear. I had a go at the staff lady and even the customer standing behind my daughter verified that my daughter did not jump the queue and that woman still refused to apologise! Horrendous disgusting people. I have spend thousands on Zara but defo not anymore - not if they are hiring child abusers in the children's dept!!!