I ordered a skirt from Zara and then ordered a second size up to compare the two for best fit. When I tried to return the size that didn’t fit as well, I was told that I was outside the return window and could not receive a credit for the second skirt. I spend thousands of dollars with this company a year and it’s such a poor reflection on how they treat loyal customers. It’s obvious they don’t value customer loyalty so I will be spending my funds elsewhere moving forward.
