Next to Sprint, Yelp was the worst customer experience in my life... I moved to a small town in AZ because of covid and the shutdowns.Since I wanted to connect with people online I turned to Yelp and spend 4 hours setting up a great profile... When I didn't get calls or much response I called and told Yelp a week into the service that I should pause their intro package til I moved to the city again where my ads might reach someone. Several weeks later I got a bill for $500 plus for their advertising services. I was initially confused because I specifically called them up to pause my service. They then said that I needed to click on a certain page to discontinue the ad service and that their lawyers would get the money out of me regardless.#1 I got almost no views and interest from the ads. #2 I called them to pause the service.#3 they charged me and then threatened me.#4 after asking friends about them - many shared similar frustrating stories of how their reviews were manipulated and held over their heads among other things.Based on my experience alone, Yelp should be put out of business and its executives should be held responsible for their fraudulent behavior. Be warned - Yelp was very convincing and I had to show actual screenshots to the bank employees to prove my experience before they returned the funds several months later. Do NOT do business with YELP! It was a much bigger hassle than I would have ever imagined. And I was excited about them and wanted their ads to work.
