I really don't agree with a review of John at my page on 6/21. First of all, this person called my to fix a rotten wood, this is a small job, I don't provide small jobs, my company it's not a handyman company, why then this guy gave me 1 start for that? It's not ethical, not fair, it not reflected my profile, where on my page says that I provide handyman or even general contractor services. My company it's a remodeling company not a small services provider. I complained many times but the analyzer said that this review doesn't violates Yelp rules, what about the company rights? I'm customer of Yelp for 6 years and spend thousands of dollars every year... What kind of care Yelp provides for it's customers?By the way, I saw John's page and he gave 4 reviews all 1 stars, so this is the kind of person that fells good damaging the profile of good companies for nothing.