Yelp is the biggest scam to businesses. I had a 5 star review being a new business with Yelp with approximately 11 positive reviews. I received a sales call from Yelp and two days later 7 of the reviews were marked and removed as not being recommended. By Yelp doing this, my rating was dropped from a 5.0 to a 4.3. I contacted Yelp and they advised me they have no Control over this as their system controls this and not able to be edited. I advised the support person with Yelp that the reviews were marked as not recommended a few days after I had received the sales call. I asked to have my business completely removed from Yelp and I was advise this is not possible. I would not recommend Yelp to any business and I would suggest any person to discontinue the use of their services.