I called Moses Lake Taxi to provide a ride for a woman who was stranded. They quoted me a flat rate of $150. I asked several times to be sure that would be all I was charged and was assured it was. After they picked up the woman and took her to her destination, they charged me $212. When I called the driver he said they had no such thing as a flat rate. And that they also charged a 35% fee for the driver to return to Moses lake and would charge me the credit card fee for credit card use. None of that was disclosed to me when I was arranging the ride. I asked the dispatcher several times to be sure the price would only be $150. Basically, they strait up lied to me and are unwilling to make it right. Bad business practices. Find a different way to help someone. This is terrible.
