First time Xero user - very familiar with Banktivity (Mac), but not too good with Excel. However, none of this mattered - Dara was a great help and guide through the issues I’d had during my initial earlier exploration of Xero. He’s enabled me to feel confident in moving all banking activity over to Xero for the past accounting year. Very glad I had the opportunity to ‘Google Meet’ Dara, and chat things through, with him being super willing to assist me again. Thank you!