I am currently on hold to Xbox UK customer support hearing this stupid advert over and over again. I have an issue with my Xbox and I simply need advice on how to fix it or to send it off. I have been waiting for over half an hour to speak to someone who will probably tell me something from a script. I have also messaged Xbox UK on Facebook to seek advice as it says they are "very good at responding messages" which they are as it's an automatic response directing you towards the Xbox support website which shows general issues not personal issues. If this continues I will just get rid of my Xbox and go somewhere else with a customer service team who can actually answer a phone---------UPDATE------------I finally managed to get through to Xbox support and hanging up and calling Microsoft, who hung up on me because it was "an Xbox, not Microsoft, issue". I got through by saying I was cancelling my Xbox live so anyone having issues go through that way because as expected they'd answer to save money. I was told that because my Xbox may be out of warranty, not that they checked, I would have to pay £120 for a repair but I could buy a new one for £200. I'm I have £200 lying around in a corner somewhere the week before I get paid.Xbox support you are fantastic. (And seeing as Xbox are useless I feel the need to explain to them that is sarcasm)
