xbox

1.8
1.8 from 680 Reviews and Ratings
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Multiple fraudulent charges were made…

Multiple fraudulent charges were made through this system to my account. Microsoft refused to refund. It was so obvious, one test charge, then a whole bunch more the next day through a payment pathway that has not been used in years. Microsoft could not care less about hacking or fraud but heaven forbid you offend some snowflake and they don't hesitate to take control of your account. The customer no-service useless oversees nobody you have to wait an hour to talk to actually told me he could not see the charges on my account unless I gave him access. What a load of crap, they shut down any persons account at the drop of a hat. Lies, lots of lies.Do not allow this company access to any of your accounts, if any are hacked and charges made they will not listen to you. Every very obvious charges that you could not have possibly made. This company could care less that they stole your money!!!!

1
Date of experience: Sep 18, 2018