Xbox accidental and unauthorized game refund policy is a joke! They only allow you one return a year. My 6 yr old made 3 unauthorized purchases and by the time I found out, Microsoft wouldn’t refund the games. My 10 yr old order the same game three times as his consoul was taking a long time to show he had purchased game, Microsoft wouldn’t do a refund due to their refund policy. Parents, make sure you have parental locks on all your kids accounts! I have spent lots of money with Microsoft and Xbox only to not be valued as a customer. Microsoft and Xbox only want your money, they aren’t interested in a fair system or their customers. I’m canceling any future subscriptions from Microsoft and will notify all parents about the unfair return policies and write as many reviews as I can to help other parents including the better business bureau
