Had unauthorized payments made to my bank account in a fairly significant amount I noticed it the next day, first off it was almost impossible to find a number to contact Xbox, you also can not manually remove pay accounts they have to be done over the phone I was then told I would have to request a refund online that I would be contacted by email in 24 to 48 hours and then if accepted I would get my refund in 3-5 business days total crap no refund no explanation as to why not file was just closed and I’ve emailed back twice for a response terrible terrible handling of the situation all they want is your money