If I could give this company a 0 stars I would. They gave my 10 yr old son a 8 day suspension and when I requested an appeal with a remark asking what he had done they denied the appeal and permanently banned him with still no explanation of what he said that required such a drastic reaction. Honestly though these games are expensive and toxic Im happy to not give another dollar. I regretted purchasing that stupid game since the day I bought it for him.