The console is good and so are the games, but it glitches every few weeks. I have had it for a year and been to the Xbox store on Oxford Street 12 times. They always say online, 'You'll need to come in person,' and refuse to at least give any instructions to help. The gears (made by Thrustmaster) keep glitching and don't connect. The people at the store say it's not their product and can't help me to connect.