I purchased a brand new xbox series s for my daughter at the start of the year, it was faulty from the beginning,sent it for repair, it came back with more problems than before, xbox customer service puts me through to little geeky boys probably sitting and working remotely, very polite but then don't actually solve problems, the sorry state of xbox now is truly upsetting, I hate to say it but this OG xbox user in now a PlayStation user, my daughter is too. We are now witnessing the downfall of xbox, its a shame for sure. If I could give them zero stars I would. Thieving rats.