I don't understand how it is hp still gets everything so wrong. You are not a young company. Your not even bleeding edge tech. How can you be so middle ground on offering and yet so awful at user experience. All I want to do is print a word document. I don't want to require a degree I. Computer analytics and networking to achieve that. What the blinders is a WPSPIN. Don't answere that ecuase I don't want to know. There are more important things in life. Its really simple I press print. End off. Not press print and then get a degree in systems engineering. Your tech, tech is not complicated. You've been doing it for years. How about now you get it right.