I give the Journal 5 Stars for their high quality journalism. Of course, their in-house editorials and a couple of their columnist are very conservative, but it's their paper so that doesn't bother me. Otherwise, the Journal has become one of the few news products these days that retains traditional journalism ethical principles. They strive to write objective, balanced, well-researched articles and they succeed. Their editors must be demanding, smart, and usually right because I rarely find significant errors or sloppy writing and I've read the paper for most of the last 30 years. Even my beloved New York Times has started slanting their news articles more and more to support liberal, or at least left-of-center, political, social, and economic theories and beliefs. Even though I am a moderate Democrat and often agree with a left-of-center policy or political position, I am reading the newspaper for NEWS, not opinion. When it becomes increasingly difficult to differentiate the "news" from the "editorials" there's a problem. I gave the WSJ 4 stars because the customer service problems other folks have described are real. The Journal, well really it's Dow Jones & Co. and their parent company that somehow managed to maintain a terribly disorganized, ineffectual, unprofessional subscription and customer service for years! In the past two years they have (slowly) begun to improve, but they still have a ways to go, as evidenced by all the blunders and f-ups many, many people have described on this page.
