wsj

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Worst customer service experience.

Worst customer service experience.Signed up for paper delivery but never received it since day 1. Had to file more than 10 complaints in the first few weeks of service activation. Never received the service and only partial money back when cancelled. I had to spend more than 45 mins each time I had called customer service. They try to keep you reeled in but take for ever/make it really hard to cancel. Would not recommend wsj to anyone

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Date of experience: Dec 17, 2020