When you sign up for WSJ digital, they say “Cancel anytime.” What they don’t tell you is that you cannot cancel online and you must call them to cancel. What they also do not tell you is that they do not answer your call and after being on hold for 20 minutes or more, the call will fail. This happened to me multiple times. Pretty much near impossible to cancel. Unethical. Very bad customer service. Did not expect this from the WSJ. Zero star review.
