Same as the other reviews. WSJ makes it nearly impossible to cancel your subscription. I spent an hour on the phone before the call was dropped. Finally, I did what other reviewers mentioned and changed the address on my card to a random one in California. After changing my address and refreshing the page, I was able to cancel my membership online. Do not use this company and their scammy practices. This is just ridiculous and should be illegal. Good riddance WSJ. -Another angry customer.