wsj

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it takes 2 e-mails for the customer service to understand

I wrote the customer service because it currently does not show further data of stocks, which it did some days ago. I wrote them, that this issue is regarding publicly available data on their website and not regarding an account or subscription. In the contact form I chose that I don't have an WSJ account.And the only answer is, that they could not find a subscription with my e-mail address and therefore cannot help.After writing again, it was forwarded to right department and some hours later the bug was solved.regarding the news of the WSJ: Not trustable as it's full of negativity, alleged scarcity and irrelevance for my life.

3
Date of experience: Mar 27, 2024