Wells Fargo is the worst financial institution I've worked with. Anything I've asked them to do, except cash a check, has been multi-layered and complicated. It usually takes 3-4 interactions to complete a task that can be done elsewhere in a simple, one-time interface. For instance, When I bought a car recently, my car dealer mistakenly keyed in WF as the loan holder. In order to have a clear title, my county needs WF to give a lien release.A simple letter, stating that I don't owe WF anything would suffice. I have called 3 times, gone in person twice, my car dealer and the county motor vehicle dept has talked with them numerous times. Will they give me the release? NO They keep asking for more documentation. It's ridiculous. I am the Treasurer of an organization, and as soon as I can, I am pulling all our funds out of WF.
