They sent me a check with a promotional rate of 5% that said deposit by 9/30. I deposited it on 9/30, the bank I deposited it to showed it clearing that date. However Wells Fargo said it didn't clear on their end until 10/14 and that I don't get the promo rate, my rate is 10%. Why would you put the date of 9/30 if in reality it needed to be deposited two weeks prior to that?I've contacted customer support three times and denied all three times. This company is so frustrating to deal with. I look forward to ending my business relationship with them.
