I’ve recently ordered indoor lighting and a patio set from this company. It is impossible to speak to someone if you have a problem. My patio set is creating rust all over my concrete patio and I cannot get in touch with anyone to discuss. Returns must be made within a short window, so if you buy a seasonal item or a light fixture and don’t install it quickly, you are out of luck. I will not be ordering from Wayfair anymore. The big box stores have the same products online and returns are so easy. Buyer beware.