I ordered a queen bed set 7 pieces, quilt 2 shams bed skirt and 3 pillows. Didn't receive pillow shams and bed skirt. Did the usual went online to request assistance. Got a rep Siddartha C. who was useless. Sent her all links for my order INCLUDING ORDER NUMBER but stated she couldn't access for security reasons. Asked to speak to supervisor and was told to call back. Still don't know how to resolve without returning order and then reordering. This isn't first time difficulty with Wayfair. It's time to shop somewhere else