I ordered two sets of dishes in early December. One came on time and one did not. Eventually, I contacted them and was told they would open an investigation. Several weeks later, I finally heard that the order was cancelled. In 2024, I ordered three things from Wayfair and two of them were cancelled -- and not initially by me. During the same period, I had 147 orders from Amazon and had no cancellations although I did return 2 items. In fact, in all of 2024, the ONLY online store that cancelled my orders was Wayfair. Poor service. Poor interactions. No more Wayfair for me.
