wayfair

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Terrible experience with Wayfair

Terrible experience with Wayfair. Items on website are not as pictured and yet you have to pay the return shipping fee, and it’s excessive! Part of my order was lost by fed ex, then the replacement took forever to arrive. I already had to pay the return shipping for the first part of the order that did not look as pictured, then they forced me to pay more return shipping for the replacement order that took soooo long to get that I no longer needed. Done with Wayfair! Pitiful response Wayfair!

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Date of experience: May 06, 2025