vrbo

1.2
1.2 from 2.0K Reviews and Ratings
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VRBO support is fatally broken

It's literally impossible to run a rental business with VRBO. I'm a property owner attempting to use VRBO to list and rent my property. They de-listed my property without explanation. I've had a horrible experience working with their support team. I've called ~25 times, they take notes and escalate to an internal team that is suppose to respond with details or a resolution. After 2 dozen attempts they have never responded. I've also escalated several times to a manager queue that is suppose to call me back within 24 hrs. Again, they have never called me back. Its been 2 months they re-listed my property for 2 weeks and then de-listed again. I highly recommend finding another site to list your property.

1
Date of experience: May 05, 2023