vrbo

1.2
1.2 from 2.0K Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Terrible Policies.

Terrible Policies.They control your speech--ought to be sued. You can't even give your guests your phone number so they can call if lost. They kick you off the [platform if you do--even AFTER the guest has paid their VRBO fee.And now they pick your photos for you.You no longer get to decide which photo leads. Update: I contacted their help desk as they recommend. In fact I have been contacting them since last June--9 months now. They don't even respond! Not once in 9 months!!! How dare they write if you just make a suggestion, they listen. So untrue. Every since Expedia bought them, they have treated vacation owners like caca. That's b/c Expedia is a Hotel company. They prefer to put vacation rentals out of business.For instance: Their hotel members are allowed to give out the resorts phone number--just not vacation rental owners.Isn't this a Free Speech violation?Talk about "Heavy Handed"!

1
Date of experience: Feb 26, 2024