vrbo

1.2
1.2 from 2.0K Reviews and Ratings
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DO NOT BOOK WITH VRBO

I booked my place end of January, paid in advance. 4 days before my departure, I got an email message from the VRBO the accommodation has been cancelled! You can imagine all the stress (it was a working trip). After 2 days writing on the VRBO chat service and calling them in US (basically I have spent a fortune to call them) the poor reply was to book again another accommodation within the Expedia network. In this way I could be able to been covered by their Book with Confidence Program. What a scam!!! So I have paid more than twice the original price, and so far no refunds!!! Also it's impossible to contact them via email cause always coming back the message: this email address it's not longer monitored. Very very poor Company. DO NOT BOOK WITH THIS PLATFORM!!! EXPEDIA TOO!!!

1
Date of experience: May 14, 2024