vrbo

1.2
1.2 from 2.0K Reviews and Ratings
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Cockroach infested villa

I really don’t know where to start writing this review as the property was so wrong on many levels. So here we go, we arrived quite late in the evening and was looking forward to nice relaxing week away, but as soon as we opened the door any hope of this was soon shattered. The property was infested with cockroaches and the owner was well aware of this as traps are all over the place and also spray, once we got over the initial shock and caught as many as we could we weighed up our options and had a look around the property which only left 1 option and that was to leave and this was not only down to the cockroaches it was down to the fact the property was also filthy, the bedding was yellow with sweat stains and the place is really run down, I’ve seen better on banged up abroad.Once we left we called VRBO who offered no assistance at all so we called every hotel in the area, but they was all full so we ended up sleeping in the car as by then it was 2am, we spent the entire next day sort out alternative accommodation which has involved moving 2 more time so not ideal.The owner id come back to us the next day and refunded the money minus the booking administration fee which VRBO have kept so I only lost £125.00, but the property should be let out and the owner confirmed it was fumigated a few days before we arrived, but it obviously did not work and does not excuse how dirty and tired the property is plus the traps look old in my opinion I personally will never use VRBO again and this experience has left me exhausted

1
Date of experience: Jun 26, 2024