I requested a change to my booking to ADD an extra night. The host had agreed to this with no issue. I requested the change through VRBO. Instead of modifying our booking VRBO cancelled it instead and took 50% of my money. The host contacted me when they noticed this and contacted me immediately. I rang VRBO to rectify their mistake, but they refuse to acknowledge that it is their mistake. VRBO was unable to help me with this issue at all.
