Customer support for hosts doesn't exist! It is unclear what number to dial if you even find that information. I had a problem with a reservation, I was finally able to talk to somebody in english who could not help me. He said that it will be forwarded to a "concern" department and that they will get back to me. I never heard back from anybody! I talked to 4 more persons who could not speak english and also could not transfer me to english speaking service agents. How can you trust working with a company without customer service!!!