January 2025 - South London booking in Balham area Absolutely TERRIBLE EXPERIENCE DO NOT BOOK WITH VRBOthe room was not the one we received and then we got a last minute room change which was FLITHY. Stains on the walls with hair in the sheets which were cleared unwashed and dirty fridge. Very unkempt property which goes to show the level of attention and care VRBO have. We walked into the property for 20 mins and left straight away.On top of this we have complained and it had over a week still barely a response on processing our refund. The owner of the property has also failed to respond to our claim. Absolutely robbery !!!!
