PLEASE DONT use this service! Go to Airbnb or booking.com with them instead - I’ve never had a problem here. I CAN NOT express this enough…and I’m not someone to write bad reviews or reviews in general. I’m also a pretty easy going person! But this company is honestly disgusting - they lie through their teeth, the pretend they can’t hear you on call and then hang up, they DO NOT care about customers best interest. A property we booked had exposed wires, moldy plates and an unsanitary and after filing a health and safety claim, they came back to say none of this is a safety hazard…we have 3 children!!
