vodafone

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In times where everyone is depending on…

In times where everyone is depending on the internet service as one of the most fundamentals to keep going with life, and even paying for this service on monthly basis, it's unacceptable that the quality is still so low and not even stable. During the last month our internet has fallen out EVERY DAY on working times and not coming back for hours. We are paying for this, as we pay for electricity or anything else, but there is absolutely no other service that takes so much and gives back SO LITTLE in return. Customer service throws you to a dummy tutorial on to how to unplug and plug router again (come on ...) or to a chatbot machine that will just drive you insane and waste your time without solving anything. This is literally the worst internet service provider you can ever get.

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Date of experience: May 21, 2020